Job Description

A day in the life as Transport Administrator for Bibby Distribution might include any of the following:

• Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
• Answering and responding to all incoming calls in a prompt and polite manner.
• Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
• Liaising with the management team ensuring the smooth operation of the transport department.
• Ensure all inbound/outbound paperwork is completed promptly and accurately
• Monitor and chase documentation in support of the transport operation.
• Produce statistics as and when required.
• Undertake administrative and filing duties to meet needs of the Transport Department.
• Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
• Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
• Maintain and expand an excellent pro active relationship with existing customers and suppliers.
• Dealing with customer and supplier enquiries and complaints from investigation through to closure.
• Ensuring that customer requirements are administered in a timely controlled and recorded manner.

Let’s talk perks…

• 20 days holiday (okay okay okay, we know this is an entitlement – we just wanted to remind you!)
• Discounts on days out, tickets, gym memberships, retailers, restaurants and more!
• Some of this month’s picks – 30% off Adidas, 10% off Apple, 4% off Tesco!
• Free cash healthcare scheme for all employees including dependent children; 24/7 counselling & support, 24/7 GP helpline, dental, health screening & more
• Free eye care vouchers for VDU users; (free eye test & discount on glasses)
• Discount on mobile phone contracts with EE;
• Expanding portfolio of training opportunities
• Much more!

Required Knowledge, Skills, and Abilities

Excellent computer literacy (Microsoft Office, Word & Excel)  Previous administration experience Previous transport industry experience Good numeric skills – including accuracy Well-developed verbal and written communication skills Strong analytical and numeracy skills Good level of financial understanding Flexibility Help maintain a motivating focused team environment. Enthusiastic and energetic personality Enjoys working to deadlines Ability to work on own initiative, demonstrates organizational skills.