Job Description

Key responsibilities include:

·Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required)

·Management of the staff car parking and visitor spaces.

·Arrange all business lunches, conference room bookings and conference calls dial in.

·Assist with general office duties such as, stationary stock control, refreshment orders, relief functions for switchboard or reception, preparation of ad hoc reports, maintaining the filing and archive systems, scanning of critical back-up documentation, checking and dispatching of bulk invoices etc.

·Manage all incoming and outgoing post, parcels and couriers

·Welcome delivery drivers and couriers.

·Sign for parcels and place in post room for recipient to collect (keep records).

·Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls.

·To answer internal calls only.

·Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager).

·To keep all Front of House Literature up to date and tidy

Required Knowledge, Skills, and Abilities

·Customer Service and Front of House experience is required. ·Excellent communication (face to face, telephone and written) ·Well presented with excellent attention to detail. ·Extremely organised individual