Job Description

The overarching purpose is to provide comprehensive administration services to the Workshop/Contracts.  

This will include supporting the manager with the provision of timely data, taking responsibility for the accurate processing of job card information and providing support for vehicle scheduling and invoicing and liaising with our clients and third party providers.

Key component parts being:

• Ensure all fleet and Plant Due dates are met and planned into the workshops accordingly
• To open and close job cards in a timely manner
• To accurately process and maintain records
• To programme work into the workshop as required
• Dealing with phone calls and queries
• Preparing statistics and figures for reporting purposes
• Develop working relationships with third party providers and ensure knowledge of the corresponding service level agreements 
• Support the procurement of parts/services 
• Providing reception cover as required
• Support workshops to implement and communicate health and safety reporting processes
• Support the Operations Team as required

Required Knowledge, Skills, and Abilities