Job Description

Your new role will be to provide administrative support within the Administration and Quality Department for the Group and to ensure quality documents and service are delivered.
Key Accountabilities:
* To be the first point of contact with telephones, taking messages and relaying them promptly.
* To provide general support for the Head of Administration and deputise in their absence.
* To support the Head of Administration in arranging and event managing the annual Group Conference (including co-ordinating the 2-day conference, dinner, accommodation, and team building activities).
* To provide cover for the Admin department including but not limited to, answering phones, reception duties, ordering stationary, customer care duties, incoming and outgoing mail & parcels, travel and accommodation arrangements.
* To assist the Admin team in formatting inspection letters and e-mail to contractors/clients.
* To ensure that specifications preparation/processing/distribution are created to a high standard as a top priority.
* To provide administration support to the Board where appropriate. You will be required to take the minutes from meetings, process and distribute.
* To be responsible for Facilities; logging in/out visitors, fire and security, air conditioning, cleaning and maintenance, electrical certification, waste management, water dispensers, weekly fire alarm tests and annual fire drills. Take meter readings
* To gather data for processing KPI's.
* To be responsible in maintaining and updating SharePoint for Administration, Quality and Compliance.
* To assist in overseeing and reviewing the Quality Systems and to achieve and maintain ISO9001 &
ISO14001 accreditation for the Group. To assist in arranging internal and external audits and notify
key departments of their required input.
Other duties as may be required

 

Required Knowledge, Skills, and Abilities

You will need to demonstrate skills and experience in Administration. Knowledge of quality and compliance procedures such as ISO would be a distinct advantage. You will need to have an excellent telephone manner and the ability to develop relationships with customers and staff alike. A good knowledge of IT systems including Word and Excel will also be required.