Job Description

Ideally you will have strong administrative skills ideally within a similar organisation. You will be mainly assisting the account management team with a high level of admin and client communication. You will be ensuring issues are managed and resolved professionally as well as assisting with reports for management and ensuring that all costs are captured and charged on to the client as well as keeping the clients up to date with any changes etc… 

Responsibilities:

Assist Account Managers with quote requests

Assist with administration distribution i.e. distribution lists, labels, etc.,

Assist with preparing basic SEPs

Assist Account Managers with Online Ordering Portals:

Tasks include:

• Checking client / Company portals to ensure that all requested orders are processed
• Checking progress on estimates flagging quotes not responded to within 24 hours
• Requesting Time and Sequence Plans on new orders ready to be booked in (where applicable)
• Basic updates on products / prices / artwork
• Flagging items that show low stock on any stock inventory
• Deal with general day to day enquiries coming through the portals
• Assist with gathering artwork, costs and product details for clients
• Request and send out Paper Samples/Job Samples/ Files Copies

Team player, able and willing to assist other members of their team and to contribute towards common team objectives

Flexible, positive attitude and able to cope under pressure

Hours of work are Monday to Friday 9am - 5.30pm 
Company Pension scheme

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy 

Required Knowledge, Skills, and Abilities

Good administration skills Excellent verbal and written communication skills Good understanding of Management Information Systems, Microsoft Excel, Word and Powerpoint Have a basic knowledge and practical understanding of lithographic printing and finishing, digital and laser printing, managing data and data briefs, envelope production, mailing and postal services