Job Description

Purpose of the Administrator Level 5  Role:

•           Provide high quality and comprehensive administrative / PA and/or finance support to a team or service in relation to any of the functions undertaken, ensuring the delivery of an effective, efficient and customer focused service within required timescales and in line with Corporate policies.

•           Set up, maintain and review processes and systems to ensure effective day to day operation of the service in accordance with relevant legislative and statutory requirements.

•           To work effectively as part of a team and actively contribute to the smooth running of the service.

The successful candidate for the Administrator Level 5 role will:                   

•           Contribute to the delivery of an administrative/ secretarial / PA / financial / performance / management information function to ensure effective operation of the service.

•           Deal effectively with all contacts from a wide range of people, using tact and discretion, assessing needs and re-directing the enquiry where appropriate.

•           Receive complaints, as appropriate to the service, with tact and sensitivity over the telephone and in person log and refer to other officers where appropriate.

•           Organise meetings including the preparation of agendas, taking and circulating of minutes and prompting attendees for action items.

•           Arrange service and external events to include selecting appropriate venues and facilities, liaising with facilitators and/or speakers on availability and requirements.      

•           Collect, co-ordinate, analyse and interpret performance / management information to meet all local, national and statutory information requirements and data returns for the service / department / Council.

•           Assist with the quality checking and validation of statistical and performance /  management information, and to produce a range of reports in a variety of formats for service, Council wide, National and/or statutory data returns.

•           Follow the procedure for application and approval of licences and/or issue of contracts as appropriate to the service’s requirements

•           Undertake a range of financial duties to include use of the Council’s electronic procurement system (SRM)/SAP as appropriate to the service.

•           Organise and prioritise own workload as appropriate in consultation with your manager.

•           Assist in the delivery and completion of work projects, supporting different work streams, ensuring the successful completion of the project.

•           Participate in team meetings and be involved in planning, coordination and implementation of the Service Centre planning processes.

•           Carry out all accountabilities in compliance with the Council’s Policies and Procedures.

Required Knowledge, Skills, and Abilities

*Maintain up to date knowledge to ensure effective operation of IT packages and systems used within the service and to be responsible for the data input/live loading, collation and retrieval of Council wide IT based information as required.*•           Maintain a wide knowledge of policies, procedures and statutory legislation and to regularly update that knowledge in order to give correct information and advice.