Job Description

This would be an excellent opportunity to join a prestigious clinic and a healthcare provider that can offer stability and progression pathways.

Duties and Responsibilities

• Forefront of the business- meeting and greeting
• Operating a busy switchboard
• Responsible for any telephone enquiries and transferring to the correct department
• Typing medical correspondence ensuring confidentiality and adhering to GDPR procedures
• Keeping medical records up to date
• Booking appointments and managing diaries
• Booking meeting rooms and providing refreshments
• Responsible for the main inbox and responding to queries
• Audio Typing using Bighand
• Ensuring an outstanding service at all times
• Working on Excel and producing reports
• Inputting data and managing the databases
• Working closely with the Assistant Manager helping out with other departments
• General Administrative Duties

Required Knowledge, Skills, and Abilities

Excellent communication skills and able to provide an exceptional service at all times. Proactive and able to work on own initiative. Previous administration experience. Able to build and maintain strong working relationships. Articulate and professional. Excellent typing skills. A keen eye for detail with good organization skills. The ability to work in a fast paced environment. Outgoing and a friendly approach. Previous Customer Service experience. Confident in all Microsoft Packages such as Excel, Word and Outlook.