Administrator
Full Time
Job Description
- Accurately maintaining pharmaceutical products within our product files
- Answering incoming customer calls – these will include queries, general questions and support requests
- Calling existing customers to provide support and advice on the system
- Updating customer information in the CRM
- Resolving customer queries and keeping customers updated on the status of their queries
Required Knowledge, Skills, and Abilities
- The successful candidate will have good pharmaceutical product knowledge from at least 2 years’ experience in a pharmacy-based role.
- You will be able to empathize with our customers, keeping them informed of the status of their queries, and always focusing on delivering the best solutions.
- The ideal candidate will be passionate about problem solving and must be able to manage and prioritise their own work.
Reference no: 18782