Job Description

Duties

• Progress mortgages through to completion and beyond.
• Liaise with Mortgage Advisers to ensure appraisal on the progress of mortgage cases and resolving any queries arising.
• Monitoring client emails, account management of repeat clients.
• Act as the first port of call for queries from clients, lenders and conveyancers.
• General office administration duties such as filing, faxing, photocopying and answering the telephone.
• Occasional finance administration duties.
• Support with marketing activities as required.
• Updating and maintaining systems and files.
• Working with advisors to ensure all activities meeting compliance and regulatory requirements.

Other information

• Salary, negotiable depending on experience.
• The hours are negotiable for the right person.
• Office opening hours are 9am-5pm with flexibility required for additional hours as required.

Required Knowledge, Skills, and Abilities

Proven administration experience within a mortgage or financial services environment. Excellent communication and customer services skills. Excellent computer skills including database set-up and maintenance, Microsoft office including excel and word. Attention to detail and experience of working with prescribed systems and procedures. Self-motivated and professional individual.