Job Description

This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales support skills in a busy customer services environment.
 
Your passion for delivering a high level of customer service and experience working in a demanding commercial  customer environment is what we are looking for.

As first point of contact for all existing and new customers you will process customer sales orders, provide quotations, process customer invoices, organise deliveries, liaise with production for lead times for customers, update customers records accurately and generally account manage all existing customer enquiries.

Working in busy & thriving office, you have an excellent telephone manner and the confidence to maintain a high level of customer service.
  
 
ideally you will be able to remain calm under pressure, have excellent customer service experience ideally within a retail administration or manufacturing environment.
You have super administration accuracy, reactive when problem solving, have great organisational skills and initiative, with a positive attitude,

You will need a sound knowledge of Microsoft packages including Word, Excel and Outlook.

Required Knowledge, Skills, and Abilities