Job Description

Client Details

Our client is based in Laughton and is currently looking for a sales administrator to join their growing business.

Description

The responsibilities of the Sales Administrator are:

• Order Processing and handling customer enquiries
• Data processing to sales order database (SAP)
• Produce order acknowledgement and send to customer (SAP)
• Shipping administration and liaison with carriers to set up export and UK shipments and. ensuring goods meet order requirement, any special shipping terms are complied with and consignment is correctly labelled
• Completion of shipping related documentation including Letter of Credit, export licence applications, EUR1 etc.
• Liaison with all other departments - manufacturing, purchasing, shipping, accounts, etc The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation
• Producing Sales Quotations
• Dealing with UK and International Distributors by telephone and e-mail
• Maintaining Agents contact details on SAP
• Involvement with all relevant marketing and promotional activities
• Provide necessary service/technical liaison with customers and service personnel as required
• Shipping of warranty/service items, updating database (SAP)

Profile

The successful candidate will have:

• Ability to meet customer expectations
• Ability to ensure that all established administrative routines and records are kept accurately and up to date
• Manage Customer expectation and escalate any issues that may arise
• Thorough knowledge of MS Office Suite including Word, Excel, Outlook
• General working knowledge of SAP will be beneficial
• Ability to compose email and letter text in concise and literate manner
• Confident telephone manner
• This is an excellent opportunity to join a local company that is offering a varied role and ongoing stability coupled with a professional and friendly working environment.

Required Knowledge, Skills, and Abilities