Job Description

We are recruiting a Membership Administrator on a 12-month maternity contract, to start at the beginning of December. This is a great opportunity to work in a long-term contract whilst riding out the current storm that is Covid-19.

At the moment, the team are all working from home, which will be the case for the foreseeable future. Eventually you may be back in the office, based in Macclesfield, so you will need to live within a commutable distance.

You will start in December so that you can have at least one months handover, this is the perfect way to give you the best start within the role.

Details of the Membership Administrator role:

• 9AM – 5PM Monday – Friday, 1/2 hour lunch (37.5 hours per week)
• £18k - £20k per annum, dependent on experience
• 22 days holiday + bank holidays
• 12-month maternity cover

So, what will you be doing as the Membership Administrator?

You will be given several clients to look after. Each of these clients has members, whom you will be tasked with supporting. The role is incredibly varied and reactive and will include a mixture of Administrative and Customer Service duties such as:

• Handling any enquiries from your clients and members, via email and over the phone.
• Updating project records and databases.
• Managing event registrations.
• Raising invoices.
• Updating client websites and sending out emailers.

Required Knowledge, Skills, and Abilities