Job Description

Job Role:

Ideally the ideal Lettings Administrator would have Lettings experience but the client is also willing to consider candidates with general office administrative experience who are driven, conscientious and looking to build a career in property.

Key responsibilities of the Lettings Administrator include:

• Contacting all valuation & viewing enquiries and arranging appointments
• Following up on viewing appointments and providing detailed feedback to landlords
• Dealing with and resolving property maintenance/repair issues
• Referencing applicants to ensure they meet required criteria set by individual landlords
• Ensuring that all necessary safety certificates are carried out
• Carrying out move-in appointments
• Inputting property, landlord and tenant information onto the internal CRM system
• Drawing up Assured Shorthold Tenancy Agreements
• Typing up inventories and inspection reports

Required Knowledge, Skills, and Abilities

Have Lettings experience or at least 1+ years’ experience working in an office-based admin/customer service role Have high levels of attention to detail in all aspects of their work Have excellent written and verbal communication skills Can quickly and easily build rapport and maintain ongoing client relationships Are computer literate with experience on Microsoft Office, (Outlook, Word, Excel) and ideally other property related software Are searching for a long-term career within the property industry Are strong team players, with the ability to work independently Have a strong geographical knowledge of the Harrogate area Hold a clean UK driving licence