Job Description

The fundamental purpose of this Credit Controller role is to help improve and maintain the Company’s cash flow position.

The Credit Controller will be responsible for managing our Debtor accounts to ensure timely payments of our invoices and ensure that help to establish strong customer relationships.

Job Responsibilities

• Create procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Monitor debtor balances to ensure a reduction in Debtor days
• Ensuring credit and collection policies are followed
• Issue Customer statements every month and any letters if required
• Ensure calls are made to any clients who have overdue balances and follow up by email or letter if needed
• Credit Check any new clients being onboarded
• Generate any Pro forma invoices on ad-hoc basis
• Distribute invoices for specific clients
• Ensure all customers are credit checked and scored on an annual basis
• Monitor client credit alerts and take any necessary actions
• Build and maintain relationships with Sales teams
• Liaise with any new and existing Clients and attend any review meetings if required
• Handle any billing queries in a timely and effective manner and negotiate to bring account within agreed terms
• Chase for missing remittance advices for allocations team and download remittances from Client portals
• Undertake any account reconciliations and system housekeeping that may be required
• Develop the Credit Policy to suit the business needs as we evolve
• Provide accurate information on Debtor balances and Queries
• Arrange Credit control meeting internally to update AD of Finance

Required Knowledge, Skills, and Abilities