Job Description

My Client a well-established Law Firm are looking to recruit a Legal Administrator to work in their Dept Recovery department. The ideal candidate would be someone who is ambitious, enthusiastic and innovative.

Main Duties:

• Supporting the staff in the department by dealing with enquiries, issuing claims, obtaining and enforcing judgments and providing administrative support to members of the team.
• Handle inbound and outbound calls and talking to clients about their financial situation
• Deal with clients in a fair and reasonable manner in all circumstances
• Support the team in the delivery of debt recovery processing including issuing claims and obtaining judgment
• Support colleagues in the delivery of relevant methods of enforcement as necessary including Insolvency Procedures
• Working under the direction of the senior debt recovery team
• Assist in the management of accounting records
• Assist in individual work in progress aged debt & disbursements targets in line with departmental protocols
• Develop and maintain a rapport with clients to ensure successful collection of debt
• Attend any/all training courses when required
• Assist in the management of external and internal queries / complaints as they arise, escalating any issues to the Senior Debt Recovery Executive
• Assist in the timely and efficient collection of arrears
• Assist other departments in the debt recovery process so that it is effective in accordance with company demands / needs

This is an excellent opportunity for someone who is looking to develop their skills within the Legal field.

Required Knowledge, Skills, and Abilities

Excellent organizational and communication skills and the confidence and ability to communicate clearly and concisely at all levels, both in writing and verbally. Have a firm but fair manner and will be responsible for handling inbound and outbound calls, and talking to clients about their financial situations. Good IT skills with the ability to priorities a varied workload and to work to and meet deadlines, whilst having a good eye for detail and a concern for quality and accuracy. Have a flexible approach with a positive outlook and a team player with the ability to use their initiative.