Job Description

MAIN RESPONSIBILITIES:

• To support the multi-disciplinary HUB team with the gathering and recording of information relating to patient discharge, recording agreed actions from twice daily pathway calls and undertaking enquires as and when is necessary
• Communicating relevant information to stakeholders and team members, taking messages and passing on accurately to the relevant departments/person, ensuring all urgent and/or confidential communications are received and distributed in a timely
• Undertaking administrative duties such as maintaining data bases, photocopying, arranging conference calls, arranging meetings and management of email
• Assist the Discharge Trackers and wider team in ensuring that up to date information regarding each patient's journey through the system and actions agreed is available and updated on a daily basis.
• Amending data recording and collation as instructed by data analysists to ensure all discharges are tracked
• To be fully conversant with all relevant IT based systems and software programmes, i.e. e-Mail, Internet, Intranet, Web based portals and Microsoft packages including, Word and Excel.
• To organise and prioritise tasks and own workload to ensure the needs of the HUB team are met in a timely and effective manner.
• To carry out other appropriate delegated duties as required
• Able to work on own initiative and unsupervised, within defined policies and procedures to set
• To comply with Departmental, Divisional and Trust policies and procedures.

Required Knowledge, Skills, and Abilities