Job Description

As a Sales Administrator you’ll be providing call and administrative support to customers based around the UK. You’ll be the first point of contact for new and existing customers, where your daily duties will be:
 

• Processing customer orders via telephone and email.
• Checking stock availability, delivery dates and advising customers of any back order dates.
• Responding to all incoming requests and taking ownership of customer enquiries, ensuring these are resolved in a timely manner.
• You will act as the face of the business, interacting with customers in a professional and efficient manner.
• Stay up to date on new products, services and policies.

Working hours will be 37.5 per week Monday to Friday, flexible between the hours of 8:00am and 6:00pm.

Required Knowledge, Skills, and Abilities

We are looking for an experienced, motivated individual with a passion for providing excellent customer service. Experience working in a customer service role or office environment. Strong communication skills, both verbal and written. A friendly, professional telephone manner and attitude. A high focus and passion to provide the highest level of service to our customers. Moderate IT skills with experience using Microsoft packages. The ability to work well both individually and as part of a team. A ‘can do’ attitude with an interest to learn. Full training will be provided to ensure that you have the knowledge and tools to do your job.