Job Description

Trustmarque are looking for a Procurement Operations Administrator - Based in York but will offer flexibility of home working

The post holder will be responsible for the accurate processing of customer orders within our CRM system, and raising purchase orders on to our suppliers for both re-sale and internal requirements. In addition, they will undertake any associated tasks, including supplier on-boarding, query resolution and back order management.

COVID - 19 STATEMENT

We’re supporting our clients as they adapt to the unprecedented circumstances brought about by COVID-19. As a result, we’re currently only recruiting for essential roles during this time. All interviews, assessments and background checks will take place online, to completely remove the need for face-to-face contact.

Responsibilities

The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business.

• Checking and converting customer purchase orders to Sales Orders within our CRM System within the agreed SLA’s.
• Raising purchase orders on to our suppliers, ensuring all relevant information is included on the order, to enable accurate and timely fulfilment.
• Ensuring that right pricing is achieved for every order, and that orders are placed with our preferred suppliers where possible.
• Efficient and timely resolution of associated procurement queries from suppliers and internal customers.
• Build and maintain professional working relationships with all suppliers.
• Manage and own return and cancellation requests, ensuring internal systems are updated where necessary.
• Manage back order report and resolve any issues which arise.
• Ensure that all orders are transacted at each period end and any delays are managed and reported.
• Maintenance of Customer Agreements within our CRM system.
• Accurate and efficient completion of all purchase orders:
• To assist in the production of procurement reporting as required.
• Managing the import of supplier price files.

Trustmarque is an award winning IT partner that delivers IT solutions which empower our customers to work smarter and more effectively. We simplify business, through a flexible and cost-effective approach that empowers organizations and their people. Giving honest, simple and independent advice we help our customers to navigate an increasingly complex world of IT – and that’s exactly what you’ll do too, if you join our talented team here.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27 ) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socializing, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Required Knowledge, Skills, and Abilities

Knowledge and experience of the basic ordering process. Knowledge and experience of office processes and procedures. Basic understanding of internal sales and purchasing systems. A level of commercial understanding and awareness. Excellent time management and organizational skills, with experience of managing a demanding workload and conflicting priorities. Experience of verbally communicating complex information precisely, effectively and with authority to both individuals and groups. An ability to negotiate with people at all levels. Attention to detail with proven ability to analyze data. Maintain high activity levels with a high degree of accuracy. See tasks through to completion and within agreed timescales. Can collate/present information clearly and effectively. Good understanding of Microsoft Office with strong Excel skills. Experience of writing appropriately structured reports using clear, concise business English. Ability to work well as part of a team. Logical & controlled under pressure. Self-motivation, confidence and initiative. Compliance with processes, combined with a creative approach to overcoming barriers. Ability to learn and adapt new skills and processes within an ever-evolving business. Professional behavior.