Job Description

Are you a senior administrator who has a background in the clinical, medical or healthcare sector. If so this rewarding role working for a trail blazing business could be for you ! This business was founded on solid principles based on the importance of continuously improving clinical services, patient outcomes and offering good value to healthcare providers. The Operations Support role is pivotal in maintaining this ethos. Working directly for the Managing Director providing support in the areas of finance, business development as well a clinic management this role is unique and varied. It will certainly keep the successful candidate engaged and no day will be the same. We are specifically seeking candidates who have worked in a private healthcare setting ; who have experience of complex administration, transitional finance as well as customer billing processes. This role also encompasses marketing and profiling of the business as well as the retention of existing customers. Experience or at least an understanding of tender processes as well as soft business development would be advantageous.
The Operations Support role duties include but not limited to;

Managing customer invoice and billing process using the Xero system
Reconciling invoicing & managing any queries
Supporting the development and profiling of the business to new and existing clients which will include making "soft" business development approaches by phone and email
Contact point for customers or patients to manage queries or clinic related administration
Occasional working off site in other locations to support clinics
Supporting on tender responses
Providing adhoc support to the Office Manager and Clinical Governance Manager

Required Knowledge, Skills, and Abilities

Must have worked in a healthcare, clinical or hospital setting Business development or account management experience alternative good client relationship skills and someone with an appetite to take on these duties. Strong administration skills with the ability to use MS Office products An understanding of the finance / customer billing process A can do and adaptable attitude as this is a role which will evolve and development dependant on the needs of the business.