Job Description

The successful candidate will be the first point of contact for Payroll Bureau clients, and as such must be confident when dealing with queries coming into the department.
This role requires good administration skills, and attention to detail. The successful candidate will be required to ensure the accuracy of pay calculation and information entered onto the Payroll system. Your administration skills will also be required when completing employee pension contribution records, and payroll year end.

Purpose of the Role:
· To provide a comprehensive, effective and efficient payroll service for external clients and employees.
· To work under the guidance of the Business Development Manager and provide pro-active payroll support and advice to external and internal clients.
· To take complete administrative responsibility for the Payroll Bureau.
· To assist with the development and delivery of an effective Payroll Service as part of  Services income generation activity.
· To work with other  service delivery team to develop a comprehensive package of services that complement each other to support organisations.
· To assist with the marketing and cross selling of all services.

DUTIES AND RESPONSIBILITIES
1. To deliver a payroll service for all Payroll Bureau clients within set deadlines.
2. Start to finish processing of the monthly payroll for all bureau clients and its subsidiaries. Ensuring reports are issued on time and are accurate. Including calculation of adjusted salary for new starters, leavers and pro rata employees, monthly payslips, P45’s, monthly payroll reports, administration of statutory Maternity Pay (SMP), Statutory Paternity Pay (SSP) and Statutory Sick Pay (SSP), deductions for pensions, student loans and attachments.
3. To be the first point of contact for  Payroll Bureau clients including monitoring inbox and competently deal with any queries coming into the department.
4. To set up new clients, new employees, make amendments as per instructions from clients, ensuring audit trails are maintained for all instructions
5. To ensure all Payroll Bureau client details are complete and up-to-date and all employee records are accurate and complete. To update records as required, for instance, where requested by HMRC, the client organisation, the employee or, in the case of any change to salary, by written request from the relevant and authorised client.
6. Ensure the implementation of robust payroll and finance administration procedures, including ensuring accurate and appropriate record keeping in accordance with payroll and finance related legislation, data protection legislation, recognised best practice and confidentiality.
7. Provide guidance and support on general pay queries and ensuring accurate payroll information is submitted for processing by clients and to ensure that all transactions are processed accordingly.
8. Ensure accuracy of pay calculation including manual calculations and information when inputting onto the Opera HR and Payroll system.
9. To provide pension administration support to organisations to meet their auto enrolment and staging deadlines.
10. To ensure that multiple employee pension records are accurate and that their contributions are paid over to the relevant scheme by the due date.
11. Recording and updating employee holiday and absence records, generating reports as requested.
12. Liaise with HMRC to ensure compliance with PAYE legislation and requirements. Ensuring that payments for HMRC, for tax, NI, student loans and any other deductions from pay, are paid on time.
13. Conduct payroll month end, file RTI information with HMRC online and issue any relevant reports for clients and their employees within tight deadlines.
14. Conduct payroll year end, file information with HMRC, run and issue P60's for clients and employees.
15. To administer and update all payroll journals.
16. To prepare and send out all invoicing relating to the Payroll Bureau.

Required Knowledge, Skills, and Abilities

The successful candidate will have great interpersonal skills, and will be able to demonstrate their ability to work with a range of organisations, clients and staff members.