Job Description

My client, a well-respected Home Improvements company based in Bradford is looking for a Heating Service & Repairs Administrator.

Due to expansion within the company, they need an adaptable, willing, and determined individual to assist in every aspect of this fast-paced role.

Based in the office you’ll be responsible for the administration of the installation, servicing, and repair work in the domestic heating team.

This is a temporary role for 4 months with a strong possibility of being extended to 6 months.

Duties include but not limited to:

• Dealing with customer enquiries promptly and professionally
• Assessing engineer availability and arranging appointments
• Liaise with engineers and provide quotations for repair work
• Issue quotations to clients in a clear and presentable manner
• Follow up quotes promptly and convert them into sales.
• Communicate with suppliers to obtain best prices for materials
• Arranging & Managing repair work
• Ensure all required paperwork is sent to clients and relevant bodies
• Creation of invoices
• Recording of monies received

Monday – Friday 9am – 5pm 20 days Holiday +Statutory Bank Holidays (pro rata)

£10.20 per hour

Required Knowledge, Skills, and Abilities

Experienced in working in a customer service role. Self-motivated and enthusiastic. Willingness to accept responsibility and develop skills and knowledge. Organized and disciplined. Share and reflect the values of the company. Always looking for improved working methods.