Job Description

Senior Administrator

Based at Kingfishers Care Home in New Milton BH25 7FJ

45 hours per week (shifts between 8am-5pm) including occasional weekend cover with days off in the week.

Pay Breakdown: 

Basic rate: £11.42 per hourplus £1.50 per hour weekend enhancement

Enhancements for an NVQ or Diploma Level qualification in Business and Administration are paid as follows:  NVQ 2 additional 56p p/h, OR NVQ 3 additional 82p p/h

The Senior Administrator has day to day responsibility for the line management of the administration team and for managing the administration function of the care home. 

You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also act as an 'assistant' to the Home Manager, supporting them with various administrative tasks.

Working with us offers you a superb range of benefits including:

• Paid breaks
• Excellent inductions, training and ‘on the job’ support
• Friendly team and great support network of internal professionals
• Real career progression opportunities
• Reward for you if you recommend others to work for us
• Annual pay review
• Additional hours / overtime opportunities to suit your circumstances
• Choice of hot or cold meals and drinks on duty
• Free uniforms
• Contributory pension scheme
• Background checks at no cost to you

Required Knowledge, Skills, and Abilities

It is essential that you'll have previous experience of supervising a team and a proven track record in administration and/or reception.  We recruit individuals who can match our values of being friendly, kind, honest and reassuring. Based 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person centred care. You’ll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast paced environment, juggling multiple tasks.  Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential.