Job Description

This is a chance to work within my global insurance clients administration Team. They are dedicated to delivering an award-winning service to their customers. They deal with all administration work for both customers and advisors, identifying their query and taking the best action, whether that's handling it ourselves or passing it on to the relevant team. There are also various opportunities for further development within Customer Services and so they pride themselves on recruiting the best people who are bright and articulate. If this sounds like you please read on!

 As a member of the General Admin Team, you will be interacting with customers and financial advisers primarily by e-mail to deliver an outstanding service.§
 You will need to be confident at creating professional written communications and have a great attention to detail when dealing with personal, financial and medical information.§
 You will be flexible and enthusiastic to work in a team, identifying the best ways to assist customers and colleagues.§
 You will need great time management skills to maintain the flow of work for your colleagues.§
 You will need to be confident at computer skills with a high level of accuracy and productivity.§
 It will also be part of your responsibility to liaise closely with other teams by phone, both to direct tasks to the correct recipients and to assist with queries from our sales team.§
 We have a motivated and involved management team that will ensure you have clear direction and are recognised for your performance.§
 We are proud to have the whole team in one open space, allowing for better team communication and collaboration.§
 You will enjoy a modern office, close to Reigate train station with easy parking and an inclusive atmosphere that supplies great coffee and fruit for free to help keep you at your best!§
We also have a job position available on our Document Management Control team.
* As a member of the Admin team, you will be vetting and inputting the work onto our internal systems and managing various internal mailboxes.
* You will need to have great accuracy and attention to detail to make sure the work goes to the correct team.
* You will need to be confident at computer skills and have a high level of focus and productivity.
* You will need to liase closely with your team to ensure all the work gets inputted into the system.

Required Knowledge, Skills, and Abilities