Job Description

• care about what they do;
• respect and value others;
• listen in order to improve; and
• always do what they can to be helpful

…to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

Contract: Fixed term/Secondment until end of June 2021

Hours: 30 hours per week

We are looking for a highly motivated and enthusiastic person with recent secretarial experience to join the Secretarial Team at York Teaching Hospital. You will provide support to the Medical Secretaries and their Consultant teams within the Gastro-Intestinal sub-specialty of General Surgery.

Excellent administration/secretarial skills and audio-typing qualifications are vital, as well as a good understanding of customer relations. You will regularly be required to deal with queries from patients, consultants and GPs.

You will be responsible for typing clinical and administrative letters, answering telephone enquiries and dealing with patient referral queries, as well as covering the Medical Secretaries during periods of absence. Other responsibilities will be the diary management for the Consultant Surgeons and general administrative tasks, including recording information from Multi-Disciplinary Team meetings.

Required Knowledge, Skills, and Abilities

The successful candidate will be required to work well under pressure, with the ability to priorities the demands of a busy office and manage their time and workload effectively. They will also be required to work unsupervised and communicate with Consultant Surgeons on a regular basis. Audio-typing qualifications are essential and knowledge of medical terminology would be an advantage.