Job Description

The Sales Administrator is responsible for the administration within the office, including inputting orders in to the system & liaising directly with customers over the phone & face to face, providing excellent customer service and support.

Responsibilities

• Ensure all orders are processed and inputted in to the system (sage);
• Enter all goods received in to system, in line with internal procedures;
• Responding to customer enquiries both on the phone & face to face;
• Responsible for calling customers to follow-up on their weekly orders;
• Produce quotations as requested by customers directly or the sales team;
• Administering purchase orders through sage;
• Monitoring the office emails & responding to customers in a timely manner;
• Produce courier labels for sales orders to be dispatched;
• Ensure courier queries are dealt with in order to meet customer expectations;
• Ensure all paperwork is filed correctly and in a timely manner;
• Adhere to Company policies & procedures at all times & make recommendations for improvements;
• Any other duties as assigned by your line manager to meet the needs of the business.

Personal Attributes

• Self-motivated
• “can do” attitude
• Excellent communicator
• Team spirit
• Organized
• Attention to detail.

Package

• Competitive salary
• Onsite parking
• Employee Assistant Programme
• Pension scheme

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

Data inputting; Excellent telephone manner; Customer service focused; Previous experience within a date inputting role; Excellent communication and interpersonal skills; Strong IT skills, including Microsoft office & sage; Experience of working within a busy pressured environment; Strong organizational skills; Excellent Office Administration skills; Excellent typing speed and accuracy.