Job Description

Property Manager / Administrator is required for a well-established independent property management and lettings agency based in the Richmond upon Thames area. 

The role is 80-85% property management and 15% lettings

Hours 9-6pm Monday to Friday - Saturdays 9-3. Half day in lieu on either a Tuesday or Wednesday the week when a Saturday is worked

Reporting to the Director, you will work as part of a small team managing the day to day administration for properties which will include:

• Dealing with telephone enquiries and queries in a prompt and efficient manner
• Responding promptly to emails   
• Organising and co-ordinating maintenance and repairs for properties which will include liaison with landlords, tenants and contractors.
• Documenting and logging all stages of maintenance from start to completion.
• Maintaining and updating property compliance records in accordance with legal and statutory requirements.  Organising Gas Safety Certificates, Electrical Inspections, Energy Performance Certificates
• Organising and carrying out property inspections.
• The lettings side of the business will involve arranging viewings with potential tenants and coordinating offers and follow up administration     
• Tenancy renewals, carry out credit checks and raise pre tenancy documentation
• Training will be given on the in-house system and administration processes however proficiency on MS Office and the ability to pick things up quickly and work on own initiative will be paramount.
• A high degree of accuracy and attention to detail is essential to ensure dates and actions of all activities on properties is correct and up to date.

Required Knowledge, Skills, and Abilities

The ideal candidate will be a car owner / driver with excellent customer services skills You will hold a track record in property management or property and lettings administration Preferably ARLA qualified (or equivalent) with up to date lettings and property management legislation.   Familiarity / or living near the Richmond upon Thames or Twickenham areas.     Possess excellent administration skills with a methodical approach and strong attention to detail