Job Description

Duties

• Processing policy renewals and mid term adjustments
• Providing customer service ocassionally over the phone
• Processing & maintaining client/departmental emails (Mailboxes)
• Ensure that all documentation issued and actions taken fall within the agreed service standards and FCA regulations
• Keep up to date with industry news and developments ensuring that your technical knowledge is kept current
• General admin

Benefits (not limited to):

• 23 Days holiday plus bank holiday
• Private healthcare
• Supporting working environment 

Required Knowledge, Skills, and Abilities

Admin experience within insurance would be ideal but not essential An excellent level of written and spoken english and mathematical skills with a minimum of A – C GCSE pass (or equivalent) Excellent inter-personal and telephone skills with the ability to communicate clearly and precisely with others To have good organisational skills and be able to adapt to changing circumstances in a fast moving environment Sound IT skills  The ability to meet deadlines, keep promises and prioritise own workload The ability to work within a team environment and to assist team members where required