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Customer Account Administrator
  • United Kingdom - West Yorkshire - Calderdale, Halifax - HX3
2 years ago
£25000 - £27000 Per year
Administrator
Full-time, Permanent - Remote
Job Description

The successful candidate will be the day to day contact for a portfolio of clients. You will liaise with them to manage their activity on a weekly basis. The role will focus on providing clients with a highly efficient end-to-end service so that they can trust that their account is in reliable hands. You will manage the ordering of equipment, provide reports, manage data, declare data to produce invoices, reconcile invoices and generate KPI reports. The role requires significant attention to detail. Experience in analytical manipulation and management would be advantageous.

Responsibilities and Duties

  • Gather reports from a variety of external sources.
  • Collate and enter these reports into a larger database.
  • The line by line reconciliation of customer invoices.
  • The line by line reconciliation of various reports.
  • The raising of queries to suppliers of customers and to the customers directly on non-reconcilable detail.
  • Ongoing analysis of the detail relating to customers and the identification of problems arising.
  • Manual entry of data into excel workbooks and online systems.
  • Creating reports and ensuring prompt responses to customer queries.
  • Creating flow diagrams which represents the activities of customers.
  • Communicating clearly and accurately with both customers and the suppliers of customers.

Remuneration & Benefits

  • Salary: £25,000.00-£27,000.00 per year
  • Company pension scheme
  • Be part of a dedicated team
  • Training and development opportunities

Expected start date: 04/01/2021

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • Monday to Friday

Experience:

  • analytical: 5 years (Required)
  • Account Management: 2 years (Required)
  • data manipulation: 5 years (Required)
  • data presentation: 5 years (Required)

Work remotely:

  • Yes, occasionally

COVID-19 Precaution(s):

  • Remote interview process
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings

Sanitization, disinfection or cleaning procedures in place


Required Knowledge, Skills, and Abilities
Advanced Excel Skill (including Macro writing) & analytical ability is a prerequisite. Ability to work well under pressure. Multi-tasking. High attention to detail. Strong written and oral communication skills. Previous experience within a logistical environment is advantageous. Previous experience in accounts or bookkeeping role is advantageous.

Reference no: 19967

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