The role demands an extremely high degree of personal organisation and attention to detail.
With exceptional communication skills - both written and verbal, strong PC literacy and a flexible and hard-working nature, you will be a confident team player with the motivation and enthusiasm to provide excellent administration support.
The ability to speak and write in additional languages would be particularly advantageous.
Key responsibilities in this Training Course Administrator role include:
Processing course bookings, transfers and cancellations
Raising invoices and chasing clients for payments
Assisting with live webinars - creating webinar links and sending out calendar invitations to participants and trainers
Chasing trainers for materials and sending materials / pre-work to participants ahead of the course
Auditing the course on the day to ensure all technical issues are resolved
Sending out assessment forms to participants after the course
Carrying out webinar platform tests with clients if needed
Assisting with classroom courses - liaising with venues and clients to confirm courses and advise on room requirements, lunches and dietary requirements
Assisting with international training projects - assigning courses based on topic, language and location and arranging flights and accommodation as required
Updating and maintaining client facing materials, course content and additional information
Assisting in the preparation of e-marketing emails
Maintaining accurate and up-to-date records on the database
General administration duties required to assist the department
Plus more!
Required Knowledge, Skills, and Abilities
Previous experience in a similar fast-paced and busy coordinator / administrator role Excellent communication skills and command of the English language - both written and spoken Exceptionally well organised, meticulous and with a good eye for detail Strong PC literacy with excellent knowledge and experience of MS Office applications ‘Can-do’, pro-active nature Focused with a diligent nature Quick learner with the enthusiasm and willingness to learn Team player Ability to work in a fast-paced environment Ability to work from home Available imminently with ability to commit to a 12 month assignment Eligible to work in the UK