Job Description

The job involves weekly rotating shifts of 06:00 to 13:30 and 12:30 to 20:00 in our busy transport office.

Applicants must have transport office experience and knowledge of pallet networks would be a distinct advantage.

Key job responsibilities are as follows.

• Order entry – accept orders from customers via email and web-portal and enter information into the Mandata Traffic Management System [TMS]. Provide assistance and feedback to the customer when needed.
• Pallet Network Job Entry – linking jobs from TMS to pallet networks and liaising with pallet network partners.
• Obtain Proofs of Delivery (PODs) – contact sub-contractors by email and telephone to obtain PODs within the allotted time frame and enter the details into the TMS.
• Order completion – prepare orders for invoicing, ensuring the charge rate is correctly applied, proof of delivery was obtained and the order is complete in the TMS.
• Taking customer calls – understand the needs of the customer and assist personally or distribute the call to the relevant person.
• Communication – confidently communicate with colleagues, customers, sub-contractors and drivers.

Benefits:

• Company pension

Schedule:

• Monday to Friday

COVID-19 considerations:
We operate in compliance with Government guidelines including social distancing and screens in open office areas. Face masks, gloves, sanitizers and surface wipes are provided.

Experience:

• Pallet Network: 2 years (Preferred)
• transport office: 2 years (Preferred)

Location:

• Barnsley S71 3PQ (Required)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Pallet network experience a distinct advantage. Specific TMS systems training will be provided. Experience in data entry, MS Word, Email (Outlook), Excel (basic). Pro-active ‘can-do’ attitude. Exceptional communication skills and helpful attitude. Professional personal attitude.