Job Description

Job Purpose:
Responsible for the completion of defined processes and procedures to the deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Key Responsibilities of the role:
Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met.
Ensures ongoing compliance with defined Organisations processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes.
Processes may include use of manual procedures or local or EMEA systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality.
May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated.
Uses appropriate communication methods to understand and share information with customers, team members and other departments
Liaising with Regular interaction with external customers, suppliers and vendor and occasionally with government agencies/ authorities, trade associations or similar

Required Knowledge, Skills, and Abilities

Previous experience in administration at an international level ideally Shipping , freight/cargo or similar Strong Accuracy & Attention to Detail Strong Microsoft Office & PC Skills ideally worked with systems in managing deliveries/parcels at international level Strong Planning & Organizing Skills Previous experience in dealing with compliance and complex processes Must be able to pass a basic criminal disclosure