Job Description

Our Client is trying to make a purposeful difference, providing housing solutions and opportunities for those who can't afford a home without our help. They offer a wide range of homes, for rent, part ownership or purchase.

They are a leading Housing Association based in West London

We have a wonderful opportunity to join Our Client's team as a Complaints Administrator/Coordinator.

Role Purpose:
* To support the effective working of the Complaints Team

* Assisting with case management and administrative tasks

* Investigate and respond to complaints and MP/Councillor enquiries

* To provide admin support to the Customer Services department as and when required.

Required Knowledge, Skills, and Abilities