Job Description

Assisting with the day to day duties of course bookings, administration and to be the main bridge between the company and attendees. A summary of the details are included below:
Main Duties:

• Processing course bookings and management of attendance of events
• Sending out information pre and post events to participants
• Cancellation/transfer processing
• Co-ordination with the training centres - setting dates, room coordination, contacting attendees, snack and beverage requirements of attendees
• Liaising with attendees regarding payment
• Liaising with trainers and suppliers via telephone and email
• Assisting on all fronts with events on the day
• Cashing cheques at the bank
• Creating certificates of attendance
• Creating training material
• Ensuring course assessment forms are updated accurately and fully
• Designing of marketing provisions including e-shots and event outlines.

Required Knowledge, Skills, and Abilities

Excellent use of all Microsoft Office applications Excellent written and spoken English Excellent listening skills Must be extremely well organised The ability to manage own workload, prioritise and work/keep to deadlines Must have a good eye for detail Must have a "can do" attitude Must be accurate and diligent Must be a quick learner Must be enterprising Must be hard working and proactive Must be focused on the client