Job Description

To work alongside Lettings and property Managers to ensure that all Lettings deals are administered effectively and all lettings and management files. 

• Dealing with all the pre-tenancy paperwork 
• Maintaining database and general database management
• Liaising with tenants and landlords
• Referencing prospective tenants
• Preparation of tenancy agreements
• Register new tenancy Deposits with TDS
• Booking gas safety certificates, EPCs, cleans, inventories and check-ins
• Completing the lettings Deal Tracker to include client accounting tasks
• Holiday cover for other members of the lettings administrative team
• General office admin/secretarial duties
• Promoting the company brand through exceptional service to tenants and Landlords
• Franking the post when required
• Any other reasonable requests by line manager
• Liaising with other departments to ensure deadlines are met

Required Knowledge, Skills, and Abilities

An estate agency or lettings & management background is essential for this role Due to the nature of the role, you should be confident, well-presented and have excellent communication skills; both written and verbal Confident dealing with people Be approachable, helpful and project positivity Take pride in their work and high computer literacy Enjoy making a positive contribution to office life independently and as part of the team Exceptional attention to detail and administrative skills, Must thrive on working at and delivering consistently high standards under pressure Please only apply for this role if you have excellent organisational skills, a professional attitude and a focus on quality customer care.  This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Full valid driving licence is beneficial