Each team is managed by a team leader and work is carried out in accordance with the Pension Administration Department’s control environment procedures which are in place to ensure accuracy and timeliness of the services for clients.
Prepare manual and computer generated benefit calculations and related correspondence
Maintain the database; prepare generated benefit calculations and related correspondence
Communicate with clients, their employees and former employees and advisers
Carry out and check cash handling and accounting functions to client pension and related arrangements, liaising with bank and investment managers as appropriate
Process and check client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
Liaise with authorities including DWP, HMRC (including NICO), The Pensions Regulator and the Information Commissioner
Read, research and understand documentation relating to each scheme, for example, deeds
Check work of other team members, ensuring accuracy and compliance with procedures and legislation, as agreed
Project based work as agreed from time to time
Encourage the team to look for efficiency gains
Carry out activities in line with agreed service levels
Support effective team working and be willing to ask others for support
Demonstrate an awareness of how the PPF operates and the nature and type of compensation (specific for PPF Administration)
Have working knowledge of Shared Workspace (specific for GMP Reconciliation)
Demonstrate understanding of Scheme Reconciliation Service and how to use this for the benefit of clients (specific for GMP Reconciliation)
Adhere to specific targets, carry out calculations and tasks involved in working on PPF schemes, and respond to the need for a rapid turnaround of work (specific for PPF Administration)
Any other reasonable task as advised from time-to-time
This role would be suited to any of the following;