Job Description

Your job means you will provide administrative support and often be the first point of contact for patients. You will be responsible for managing and coordinating the administrative workload for your doctor (s) to ensure that patients receive a high quality and timely follow up. As part of a team you will also be required to provide support to other GPs working in the practice from time to time.
Personal Assistant Responsibilities:
- Typing of letters and reports for GPs
- Assisting colleagues with typing of letters and reports
- Managing the computerised recall systems of the practice
- Liaising with office staff and PA’s in correspondence management.
- Meeting and greeting patients and visitors to the practice in a friendly and courteous manner
- Answer the telephone in a friendly and courteous manner
- Make referral appointments for patients as required
- Manage diary lists as appropriate
- Register new patients
- Maintaining a log of pending results and following these up to ensure timely reporting to the patient
- Filing of medical notes, letters, tests results and other correspondence
- Taking card payments from patients at the end of their consultation
- Organising, scanning and distributing all mail promptly throughout the day, ensuring that this is correctly entered in to the patient record

You may have experience of the following: Medical Secretary, Administrator, Senior Secretary, Personal Assistant, Office Administrator, Office Administrator, Healthcare, AMSPAR, Receptionist, Diary Management, etc.

Required Knowledge, Skills, and Abilities

- Significant experience a medical PA role is essential - Previous experience in a private healthcare or general practice is essential - Excellent communicator (verbal and written) - Strong IT skills (including MS Office) - Strong administrative skills - Excellent customer service skills - Very high attention to detail