Job Description

Responsibilities are, but not limited too;

• First point of call for all phone calls into the office
• Booking our engineers on Site visits, 1st Fixes, 2nd Fixes and additional visits
• Diary management of the booking system
• Ordering iMist products in a timely manner
• Printing and organising daily projects with front sheets
• Ensuring office team are aware of weekly bookings
• Scanning in all sign off sheets and other documentation into job folder
• Working alongside the Finance Administrator to confirm payments
• Responsible for weekly/monthly reports
• Performing van, uniform and tool checks
• Feedback calls from clients
• Booking of hotels for engineers
• Monitoring tracker of site employees
• Adhere to meet all targets
• Managing timesheets and engineer overtime

Company Benefits

• Friendly and welcoming working environment
• Genuine internal progression opportunity
• 6 Month Pay/ Performance review and regular yearly reviews following completion of probation
• In-depth internal training provided
• Overtime available
• 28 Days annual leave + Additional 5 day buy back scheme available

Required Knowledge, Skills, and Abilities

-Have one year coordinating experience or in a similar role - High level of understanding of Microsoft Systems, especially Excel - Have excellent communication skills, especially a good telephone manner. - Great customer service experience - Driven by a fast paced job role - Thrives under pressure - General administration skills - Have previous experience using a CRM system or similar software