Job Description

You’ll need to be able to demonstrate:

• Great communication skills – both written and verbal
• Dedication to providing a brilliant service for our customers
• Ability to handle both enjoyable and fast-paced conversations
• Ability to provide information, quickly and clearly
• Can-do attitude and a real passion for supporting people
• Proficiency in math and the ability to deal with basic calculations

We’re striving to be the best customer service organization in the UK and we need fantastic people like you to help us achieve this.

Behaviors

We'll assess you against these behaviors during the selection process:

• Communicating and Influencing.
• Managing a Quality Service.
• Delivering at Pace.

We only ask for evidence of these behaviors on your application form:

• Communicating and Influencing.

Benefits

As well as competitive salaries and a generous annual leave entitlement, we offer a substantial package of benefits including:

• Excellent training and career progression.
• Competitive pensions.
• Learning and development tailored to your role.
• A culture encouraging inclusion and diversity.

Required Knowledge, Skills, and Abilities