Job Description

As Customer Service Advisor, you will report to the Customer Service Manager and will be responsible for the following:

• Providing a first line support to any customers, suppliers and internal staff members
• Be confident handling calls (prior experience is essential)
• Strong literacy and grammar skills for communicating with customers via email and chat
• Processing customers requirements on the internal software systems
• Build a rapport with customers and provide them with knowledge of the services and products on offer
• Hitting your personal KPI's such as answering all calls within a specific timeframe

What's on Offer

Salary £17,000 - £18,000 + immediate start available + free parking + flexible shift patterns + full company benefits package

Required Knowledge, Skills, and Abilities