Job Description

What does the role of Service Advisor involve?

• You’ll be providing estimates, booking and scheduling service/repair work for our customers
• You will advise a recommended course of action and accurately invoice for work carried out
• You will keep our customers fully informed of all available extras, accessories and value products, maximizing the opportunity to up sell

We offer fantastic development programmes for all team members who are committed and want to progress and fast track their career within an exciting and fast-paced industry. Alongside that, we have fantastic benefits including 22 days holiday and a wide variety of discounts.

Required Knowledge, Skills, and Abilities

Background in customer service, sales and a keen interest in the automotive industry. Awesome organization/admin skills and experience using computer systems. Upselling experience as well as being comfortable in fast-paced environment. The ability to maintain customer service levels whilst meeting KPI’s and deadlines.