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Service Support Trainee
  • United Kingdom - England - London -
1 year ago
£ 16422 Per year
Service Advisor
Full Time
Job Description

You will be working with teams across Openreach to plan and provide services to our customers and engineers. You’ll be working in our office providing an experience that will surprise and delight. Whether you’re talking to members of the public who are reporting a damaged telephone pole, owning a complex fiber order, or undertaking planning and design activities on Openreach’s network, you’ll amaze them with your brilliant and personable attitude.

You’ll receive 30 days annual leave (Inc. bank holidays), free broadband, BT TV, access to a whole range of products and services that come with great discounts and automatic enrolment into our pension plan.

We offer a world class 18-24 month Apprenticeship training programme, great career opportunities and a competitive salary. A starting salary of £16,422. Increasing by £3000 per annum during the apprenticeship and then you’ll move to a minimum of £24,000 +10% bonus.

You will gain a level 3 qualification and have the opportunity to continuing training for one of our specialist roles with a higher salary.


Required Knowledge, Skills, and Abilities
Unbeatable customer experiences is at the heart of our vision – we’re completely focused on serving the needs of our customers and maximizing the value that we offer to them. And we need people who are dedicated to helping us achieve this. All we need from you is that you are passionate about customer service.

Reference no: 20640

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