Job Description

The Role

The Client Accountant is part of the New Business and Technical Team within the Client Accounting department. They're responsible for the effective client accounting of a portfolio of managed estates, including residential, commercial and those which are phased in their management.

The role forms a vital part of the team, working closely with the Estate Management and Business Development teams and will also require regular interaction with external accountants plus some client correspondence.

Key Responsibilities:

• Ensure annual service charge budgets are accurate and loaded correctly with correct apportionments
• Periodic billing of service charges, ground rent and other charges to leaseholders
• Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review
• Monthly bank reconciliations for client estates
• Produce quarterly management reports, for review with Estate Managers and clients. Analyse the expenditure v budget, arrears and cashflow position, producing a summary report
• Monitor the general health and correctness of the service charge accounts associated with your portfolio, supporting Estate Managers with relevant information
• Utilities and insurance recharging to leaseholders
• Monitoring the CHP Billing process, ensuring all fees raised accurately and on time
• Raise void service charges to developers
• Manage and record completion cheques from new lessees
• Reconcile opening balances for estates handed over from other agents
• Corporation tax administration
• Answer leaseholder / client enquiries in a timely fashion
• Handle referred leaseholder service charge queries to resolution via either telephone or e-mail, or escalate to relevant Estate Manager
• Following up actions from AGM Minutes and directors meetings
• Assist the Client Accounting & Finance teams with day to day / adhoc duties

Required Knowledge, Skills, and Abilities

2+ years of accounts experience, preferably in a service charge or practice environment Part-qualified AAT minimum, full AAT, CIMA or ACCA accepted. Experience in service charge client accounting is desirable but not essential Experience with Qube software is desirable but not essential