Job Description

Hours: 37 hours Mon-Fri There is some flexibility by prior arrangement with line manager. However, there may be occasions when someone is required to work until 7pm on a rota basis. If this is the case time off can be given to reconcile these hours at time that is mutually beneficial to the candidate and our operation.
Salary: £8.87 per hour rising to £9.28 after 12 weeks
Key Responsibilities:

• Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required
• Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
• Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary
• Carry out enforcement administration as required
• Organize the availability of appropriate equipment, materials, and facilities for activities relating to the Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behavior, and to seek appropriate support in accordance with the circumstances and office procedures.
• receiving calls from internal and external stakeholder
• Signing in Service users
• To pay bus fares/travel warrants to offenders and handle day to day petty cash Maintaining data bases
• Working with confidential/sensitive material
• Updating excel spreadsheets
• Covering reception duties
• Maintaining databases

Required Knowledge, Skills, and Abilities