Job Description

Enjoy are on a mission, to bring mobile technology to everybody and together with their partners they provide bespoke support to customers in a unique way. When buying their products online each customer can request a visit from an Enjoy Customer Service Expert so when their product arrives it does so with knowledge and compassion giving them the best start with their technology in the comfort of their own home.

You will get to connect with new people every day engaging with customers in the community.

You'll be supported by your Enjoy team and share your ideas with colleagues.

You'll get to learn and understand lots of new technology which you'll pass onto customers.

Your key responsibilities

• Elevating the customer experience and offer solutions during every visit.
• Demonstrate kindness and share your product knowledge with each customer.
• Build trust and connect with your fellow teammates.

Enjoy are looking for people who can bring passion, curiosity and energy to their work! Maybe you don't know all about the latest top tech, that's not a concern as our brilliant training will quickly get you up to speed with everything you would need to know.

What you'll get from working with Enjoy:

Benefits: 28 Days annual leave including bank holidays, Life assurance 4x basic salary, Private Medical Insurance, free snacks and drinks at your main location and uniform.

Working Hours: A permanent role working 4-day weeks (flexibility needed to work some evenings/weekends)

Training: Full extensive training once you start with continuous training and development throughout your career.

Equipment: Enjoy uniform (t-shirt and jacket), your Enjoy phone, as well as a fully prepped and maintained vehicle for each shift you work.

Support: The Enjoy support team are there for you each and every day to provide guidance and safety, based in HQ they are always one click away.

Required Knowledge, Skills, and Abilities

Ability to build rapport with customers quickly. Able to work effectively to goals and targets. Good communication and listening skills. Responsive and understanding to a customer’s needs in order to make recommendations.