Administrator
Full Time
Job Description
We are looking for an enthusiastic, proactive Customer Service Coordinator to:
- Handle incoming customer queries by phone and email
- Register the queries in a Salesforce database
- Liaise with colleagues in Sales & Operations for query resolve
- Manage queries to ensure a timely resolution
Benefits: 25 Days Holiday (pro-rated), Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Quarterly Bonus.
Required Knowledge, Skills, and Abilities
Previous customer service experience. Friendly telephone manner. Proactive attitude. Reliability. Good IT skills. Good written and spoken English.Reference no: 20888