CUSTOMER SERVICES SPECIALIST
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United Kingdom - West Sussex - Shipley -
Customer Service
Job Description
Work with customers verbally and via email to ensure orders and support queries are dealt with promptly, proactively and to a high standard
- Liaise with 3rd party suppliers to process orders and resolve issues
- Analyse billing data and provide feedback to clients
- Update customer records such as inventory information, contact details and general database
- Perform general day to day administrative tasks as required
- Ensure account specific process requirements are adhered to and followed accurately
- Always aim to provide a first-class level of service to all accounts
We offering a proven and reliable service, knowledge and experience.
Required Knowledge, Skills, and Abilities