We are looking for individuals who have at least one years credit control experience and who have a real thirst for the position.
Direct contact with clients by phone
Credit control via email where appropriate
Issuing chasing/warning letters according to strict deadlines
Escalation of non-payers for legal action & follow up on developments.
Production and mailing of statements
Maintenance of up to date detailed credit control notes
Responsible for collection of payments via BACS, Cheque and recurring credit card payments
Encouraging clients to settle outstanding invoices by Direct Debit.
Develop strong relationships with customers to improve credit control efficiency
Liaison with other team members to update on progress/contribute to preparation of debt position to rest of business.
Liaison with Account Management and other internal functions to resolve problem accounts.
Salary & Benefits
Salary up to £22,000 dependant on experience
20 days annual leave
Modern Offices
Vibrant office
Plus much more
Required Knowledge, Skills, and Abilities
Previous experience of credit control essential. Approachable; strong team player. Self-starter. Proven credit experience. Ability to deal with a challenging sales ledger profile with successful outcomes. Experience of Sage finance packages would be an advantage, though not essential. Excellent telephone manner - firm but professional. Good, accurate written skills/manner. Excellent attention to detail. Enthusiastic, keen to be involved. Excellent communicator. Organised.