Job Description

This is a hands on role in a busy and vibrant environment where we receive a huge number of calls per day and aim to interpret customer requirements in seconds rather than minutes.

This is an important position within the business that will suit an ambitious CV parts professional looking for a unique and exciting challenge with one of the UK’s fastest growing CV parts providers.

As well as outstanding modern facilities and friendly welcoming staff, employees also receive:

• 25 days annual holiday plus 8 statutory days, which increases to 28 days with service
• Pension scheme to which the company makes contributions
• Corporate clothing

Required Knowledge, Skills, and Abilities

The ideal candidate will have extensive knowledge of the parts aftermarket and they will understand who the completion is, who the suppliers are and where the opportunities for growth will come from. A number of years experience within a CV Parts Sales environment. Excellent knowledge of manufacturer EPC’s and in particular: Mercedes, DAF, Volvo, Scania and Renault. Providing first class customer service by responding to customer needs in a timely and efficient manner. Have good commercial aptitude to close the sale and maximize margins. Excellent Parts Interpretation skills for all makes of truck. A great communicator. A Customer Service champion. Excellent telephone manner. Excellent IT skills. High levels of literacy and numeracy. A team player. Embracing of change and willing to learn new skills.