Job Description

The Assistant Manager role will be suited to a responsible, confident individual with great communication and people management skills.

Previous experience in a supervisory or managerial role in the customer service retail sector is required with an extensive knowledge about bikes being great, although not essential

You will be effectively looked upon as a store manager in training and an ambassador for cycling. Your role is to ensure that in the absence of your manager, you & the team deliver through sharing your passion, contributing to a quality customer experience & doing what’s

We’re a growing company, but we operate like a local, independent bike shop & it’s your responsibility to support your manager in promoting this mentality through coaching the team to offer great service & exceed our customers’ expectations every single day.

Through developing the team to enhance their skills, actively praising & rewarding their successes & inspiring them to be a happy & motivated team, you should help to lead your store to the top of the company leader-board. We hope you enjoy the ride.

Required Knowledge, Skills, and Abilities

Have great communication skills both with customers and your team. Demonstrate great commercial awareness & business acumen, with knowledge of wider business concerns, not just your store. Have an interest in cycling & an enthusiasm about the products we sell. Take pride in training and coaching others as well as have a willingness to continually learn & develop your own skills. The commitment to go above & beyond, with an understanding there may be some early starts & late nights involved.