Job Description

Working Hours – 8am – 6pm (flexible) Monday to Friday
Day to Day Responsibilities:

• Processing Grants and Levys for Employers
• Resolve queries through inbound calls, emails and web chats, escalate or referring to an alternative team when necessary
• Distribute information and when required, work to the other team members or groups.
• Identify and suggest areas of improvement.
• Maintain and update information held on a data base or manually.
• Support line management on any additional admin when required.

Reasons why you should join us:

• We’re big, really big. With that comes career growth opportunities – we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about
• We have an enviable client list – we work with some of the biggest names out there
• We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count
• Our goal is to disrupt the market, not just follow the status quo
  Sustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions

Required Knowledge, Skills, and Abilities

Attention to detail - accuracy is key in this role, whilst processing customer information. Pro-active – ability to manage your own time whilst being aware of performance targets. IT Wiz – Microsoft Office (Excel, Word, Outlook), emailing, web chats. Team Player – Able to work well as part of a collaborative team. Think on your feet – There will always be things that will come up that will be new to you.